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Contact Us
Sign in with your Account Login and follow the link to email a Servicing Specialist.
Advantage Education Loan, Advantage Parent Loan & Advantage Refinance Loan
Pursuant to Kentucky's Open Records Act, Kentucky Revised Statutes 61.870, et. seq., records maintained by public agencies are subject to review by members of the public. While there are exceptions to this general rule, most public records can be inspected upon submission in writing of a request to inspect and/or copy records. As a municipal corporation, ARC Servicing is subject to this Act. Therefore, anyone desiring to review records maintained by ARC may submit a written request to Legal Services Division by mail or facsimile to the address or fax number below. The request should describe with specificity the documents being requested. Finally, please note that, per KRS 61.874(1) and (3), ARC charges a nominal fee (currently $0.10 per page) if photocopies of records are requested.
ARC Servicing will be closed on the following days:
- New Year'sJanuary 1, 2026 and January 2, 2026
- Martin Luther King, Jr.'s BirthdayJanuary 19, 2026
- Good FridayApril 3, 2026 - Closed at 11:45 a.m.
- Memorial DayMay 25, 2026
- JuneteenthJune 19, 2026
- Independence DayJuly 3, 2026
- Labor DaySeptember 7, 2026
- Veterans DayNovember 11, 2026
- ThanksgivingNovember 26, 2026 and November 27, 2026
- ChristmasDecember 24, 2026 and December 25, 2026
- New Year'sDecember 31, 2026 and January 1, 2027


